I have been privileged enough to hear Keith Harrell speak to several groups over the past few years and everytime I leave after his talks, I realized that he's right - Attitude is Everything!
His message is powerful... and dead on!
70% of all communication is non-verbal! 70%! And I would believe it! Think about it... our first impression is everything. WOW! That's powerful. But it also makes me think about the attitudes we encounter every day. The good, the bad and the ugly! Sometimes we encounter them all...sometimes in the same person! :) But my challenge is this - how can we change our attitudes and our non-verbal communication to influence others?
Most people that know me know that I am a mostly pretty positive person. Yes, I am that person that says good morning to everyone, smiles at complete strangers and can make small talk in a crowded elevator. (too many years working at Disney World!) :) But I believe that's the way it should be. Please tell me what do you get for being cranky and snarly to everyone you meet? My guess would be road rage, frown lines and a crinkly forehead! Yuck!
My mom always said that as long as you are wearing a smile, you are ready for the day. I know she's right. Think about it.... what if everyone for just one day, smiled at everyone they come in contact with.... in person, on the phone (yes, you can see a smile on the phone! It effects your voice!), in an email :)... Smiles are contagious! Right, 3-Day buds! wink, wink!
I dare you to do it tomorrow! Smile... it does make others wonder what you are up to! And remember, Attitude is Everything.
"The Attitude you choose today determines the success you have tomorrow." - Keith Harrell (RIP)
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